A Qualitative Elicitation and MoSCoW Prioritization Approach for Academic Information System Development in Health Higher Education

Abstract

Academic Information Systems are essential for supporting curriculum management, assessment, scheduling, and reporting in higher-education institutions. Many small health institutions continue to manage these activities manually, which creates inconsistencies in grading, scheduling conflicts, and delays in national reporting. This study examines how software requirements can be elicited and prioritized for a new Academic Information System in a health higher-education context. A qualitative case study was conducted at STIKES Pemkab Jombang using stakeholder interviews and document analysis. The data were interpreted into structured requirements and prioritized with the MoSCoW method. The process yielded 52 requirements classified into 23 Must-Have, 16 Should-Have, 11 Could-Have, and 2 Won’t-Have items. The results highlight the central role of dependency analysis, regulatory demands, and institutional readiness in determining priority levels. The study contributes a systematic pathway for transforming qualitative input into a prioritized requirement set suitable for phased implementation in low-resource environments. It also identifies the need for further work on full specification and architectural modeling. The findings provide a foundation for developing a complete software requirements specification in future research.